AV Infrastructure Training

No matter how cutting edge or feature packed the AV Infrastructure that might be available, the ability of the end users to use the same with ease and efficiency will determine how successful the infrastructure investment is for the client. At Aesthetix we believe the true testament of how successful the deployment is based on how often and well the AV infrastructure is used to it’s potential. Our Training Programme is tailored to ensure that the users of the infrastructure are equipped with the right skill sets that will enable them to use the AV Infrastructure efficiently. Some of the advantages of having a strong training program include consistency in user experience, increased productivity, increased capacity to adopt new technologies and methods. Also, refresher trainings periodically can be provided to the client to ensure users are kept abreast of any updates performed. Customization of training is possible based on the client needs and the nature of the Install as well.

Training Programmes for Users

End Users

Those who use the rooms or the AV Infrastructure most of the time. How successful the implementation is often determined by easy and intuitive the users find to use the AV infrastructure. However, there are nuances and optimal workflows that can be used for ease of use and what is to be done in case of troubleshooting. This ensures optimal use of the solutions and reduces dependence on our customer’s support team.

Super Users

These could be a subset of the End users or part of the facility or IT team who require access to additional features of the infrastructure for advanced usage. These type users could have access to changing the parameters of the AV equipment and other settings that might impact the function of the AV solution. They might use an additional set of features which may not be required by the end users depending on the use case.

Super Users

These could be a subset of the End users or part of the facility or IT team who require access to additional features of the infrastructure for advanced usage. These type users could have access to changing the parameters of the AV equipment and other settings that might impact the function of the AV solution. They might use an additional set of features which may not be required by the end users depending on the use case.

Admin Users

Admin users are typically are the users needed to have in-depth know how of to use the AV solution and also have the skill set to troubleshoot, change parameters and if required have access to all the settings of the AV systems. They can affect organsiation wide changes covering deployment of patches, updates, network settings and modify workflows if required. The training for admin users covers troubleshooting, common hiccups that end users might face & information on how to monitor, maintain the health of the equipments as well. These users typically are from the facility or the IT team of the clients.